We here at TIPS want you to be happy with your purchases.
If you are unhappy with the quality of your print, or a weapon/piece broke during shipment, we will replace the part/print free of charge, within reason.
If your order is international, we reserve the right to charge shipping due to the cost of shipping such reprint requests.
If your order is extremely large (over 100 pieces) and you are requesting a full reprint, we reserve the right to refuse the reprint request. We would ask that all reprint requests of orders of this size be substantiated by pictures and description of the damage.
If you need assistance please message us at email@example.com with your request so we have documentation.